1. Scope of application
Emil Frey Ltd provides all services exclusively on the basis of these General Terms and Conditions (GTC). They apply to services provided via the online shop of Emil Frey Ltd. By placing an order via the online shop, the customer agrees to the General Terms and Conditions (GTC). The images shown on the website are for illustration purposes only and are absolutely non-binding. Emil Frey Ltd declines any responsibility for any errors or inaccuracies in connection with the illustrations, explanations, prices, etc. mentioned.
The prices mentioned on the website are in Swiss francs, including VAT. Emil Frey Ltd reserves the right to modify the prices at any time. The prices valid at the time of the order apply to the articles ordered by the customer.
3. Conclusion of contract
The goods offered on the website are subject to change and non-binding. The online offer of Emil Frey Ltd is only valid as long as it is visible on the corresponding page of the website and as long as stocks last. The customer orders online by filling out the order form provided on the Internet. The acceptance of the order occurs with the sending of a confirmation e-mail to the customer. From that point on, the order is definitive.
4. Retention of title
The goods remain the property of Emil Frey Ltd until full payment has been received.
5. Terms of payment
The payment of the goods takes place exclusively by means of advance payment.
The ordered goods can only be delivered to an address in Switzerland. As far as in stock, the goods will be delivered to the address indicated by the customer within 3–5 days following receipt of the order and payment. If the ordered goods are not in stock, a message will be sent to the customer. Emil Frey Ltd reserves the right to make partial deliveries. The shipment takes place by PostPac Priority. The delivery takes place at expense of the customer.
7. Returns policy
A return of the goods is only possible in the undamaged original packaging. Should the goods show traces of use or damage when returned, Emil Frey Ltd reserves the right not to grant any compensation. Returns will only be accepted within 8 days of receipt of the goods by the customer and must be sent to the following address: Emil Frey Ltd, Emil Frey Racing, Schuermattstrasse, 5745 Safenwil.
It is the customer’s responsibility to inspect the goods immediately upon delivery and to immediately complain about any defects or discrepancies from his order. Complaints must be made within 8 days of receipt of the goods. The guarantee consists of repair or replacement of the defective product, at Emil Frey Ltd’s discretion. Liability for consequential damage is excluded to the extent permitted by law.
9. Immediate information
If the customer wishes information about a product or the delivery time, he sends an e-mail to: firstname.lastname@example.org
10. Data protection
When collecting, processing and using personal data, Emil Frey Ltd undertakes to comply with the provisions of the Data Protection Act and the relevant legal standards. The data entered by the customer is treated confidentially. The customer data collected during the acceptance and processing of the order will be stored and used exclusively in the context of order processing and for internal market research purposes. Within this framework, Emil Frey Ltd carries out internal evaluations on a completely anonymous basis, which do not allow any conclusions to be drawn about the individual user. All data transmitted to the online shop via the Internet is encrypted. Emil Frey Ltd cannot accept any liability for the security of data transmitted via the Internet.